Investigation Sparked by Customer Complaints
Tesla is facing an official investigation in Norway after multiple reports from customers about sudden failures of rear suspension components in Model S and Model X vehicles. The Norwegian Public Roads Administration (NPRA) confirmed they opened a probe in September to examine the safety risks following more than 10 complaints submitted in 2022 describing issues with control arms unexpectedly breaking.
Recall Possible if Risk Confirmed
According to senior engineer Tor-Ove Satren of the NPRA, the investigation could potentially lead to an enforced recall of Tesla's Model S and Model X in Norway to replace faulty rear suspension parts. The authority has been in communication with Tesla's representatives in recent months to discuss the suspension problems reported by drivers.
"The control arm broke off. This defect has also occurred in many other Tesla vehicles. Immediate risk to traffic safety," said one complaint filed to the agency.
EU Safety Notification Possible
If Norwegian regulators move forward with a recall, they may also notify safety authorities across the European Union through the Safety Gate rapid alert system. This would broadly alert Tesla owners and EU states to the possible risk of suspension failure in affected vehicles.
The NPRA stated they expect to make a determination on whether to impose a recall before the Christmas holidays. According to Satren, Tesla recently made revisions to the design of the rear lower control arm component, prompting questions about the safety of older versions still on the road.